1.Why buy office chair on Echairs.com.au"?
2.How to buy?
3.Do I have to be a member to buy online?
4.How to pay? Payment method:
5.Is the price including GST?
6.Do I need to pay taxes if shipping to Australia?
7.What is 7 days no questions asked Return policy?
8.What guarantees and warranties are there?
9.What will we do if we want to return the products?
10.How long does it take to deliver the product?
11.How to install the product?
12.How do I make changes to my order?
13.How much will it cost to deliver my ordered chair(s)?
14.Do you ship internationally?
15.More information about kneeling chair
1.Why buy office chair on Echairsonline.com.au?
Echair.com.au is an online chairs shop. We only sale our products online so our customers can buy high quality chairs with lowest price guarantee at any time.
2.How to buy chairs online?
Choose the products >> Click add to cart button >> Input the quantity of the chairs you want to buy >> Choose the color of the products >> Check out >> Input your shipping information and billing information >> Choose Payment method >> Pay >> Done
3.Do I have to be a member to buy online?
No, you don’t need to.
4.How to pay?
Payment method:
- Pay by credit cards including Visa card, or Master card online.
- Pay by Paypal. Please click on paypal as the payment method. Our paypal account: richlandnz@gmail.com
- Pay by cheque, please send to Richland Group Ltd. PO Box 29116 Greenwoods Corn,Epsom, Auckland 0137. New Zealand
5.Is the price including GST?
All the prices shown exclude Australia GST. Richland Group Ltd is not Australia GST registered company.
6. Do I need to pay taxes if shipping to Australia?
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient.
7.What is 7 days no questions asked Return policy?
We offer 7 days no questions asked return service. Returns must be in original, new, resalable condition. Any item returned in used condition or abused in any way, will not be accepted.
The cost and responsibility of returning the goods to us safely will be borne by you. Please notice that the shipping fees paid to us while you purchasing the goods is not rerefundable. Please send the goods back to us via recorded or courier delivery, securely packaged to avoid any transit damage. Please check our return policy find more detailed information.
The customer in New Zealand can return the product within 7 days from the date of the purchase with no questions asked. 20 days for the customer outside of New Zealand. The customer will pay the return freight. The returning address is: Agility, 9 Richard Pearse Dr. Mangere, Auckland. Contact person: Craig Mollar. Contact phone number: 64-9-926 4882, 0064-9-926 4880
8.What guarantees and warranties are there?
We offer twelve (12) months warranty on parts from the date of purchase. This warranty service will not apply:
- If the product has not been installed, operated and maintained in accordance with the manufacturer’s instructions and recommendations contained in the operating instructions provided with the product.
- If the product has been used in a manner other than for which it was originally designed.
9.What will we do if there is faulty parts?
Contact Richland Group Ltd by email (service@echair.com.au) or fax ( 0064-9-355 0588)to report the faulty product. Enclose a copy of your purchase receipt as proof of date of purchase, or provide the online order number and date. Please send the photos of all faulty parts by email. Please read Returning policy for more detailed information.
10. How long does it take to deliver the product?
The delivery takes up to 5~7 working days to most places of Australia.
11.How to install the product?
Our products are packed in boxes and easy to assemble. Richland Group Ltd is not responding for installation. All the products come with an Assembly Instruction in the box. If you cannot find it, please contact us and we will send you one by email. Friendly reminder: never touch the small pressurized tach on bottom of gas lift. Always use a rubber hammer to disassemble parts and question us any time when you need help.
12. How do I make changes to my order?
If you need to change the color or style of an item on your order, which has been sent to us, please send an email to service@echair.com.au as soon as possible. We can try our best to replace you order if the goods are not delivered then.
13. How much will it cost to deliver my ordered chair(s)?
- AU$59 per item to anywhere in Australia.
14. Do you ship internationally?
We do ship internationally.
15. More information about kneeling chair
Kneeling chair promotes good posture and is made to strengthen the lower back muscles and help spinal alignment and support. Medical professionals around the world have recommended Kneeling chairs to pregnant ladies, long hour computer workers. Sitting comfortably without pressure on your back, kneeling chair helps you to sit up straight. By easing the hips forward, it encourages an upright posture, aligning the back, shoulder and neck.
There are four ways one can sit in an ergonomic kneeling chair; facing forward with your knees under you and your weight on your hips (essentially balancing on your hips without actually placing weight on the knees), facing forward with your knees in front of you (as you would sit on a stool), kneeling chair turned facing backwards and again sitting as you would on a stool, or actually sitting with your weight on your knees and shins on the bottom pad and your hips resting on the top pad.
